Shipping policy

Shipping Policy

Last updated: February 1, 2026

Metis Grace ships worldwide through trusted logistics partners, including DHL, FedEx, UPS, USPS, YunExpress, and other reliable carriers.

1. Processing Time

All orders require processing before shipment.

  • Standard products: 5–7 business days

  • Custom & personalized products: 7–10 business days

Processing time is separate from shipping time.

2. Shipping Time

Estimated delivery time after shipment:

United States

  • Standard Shipping: 7–15 business days

  • Expedited Shipping: 3–5 business days

Asia

  • Standard Shipping: 7–10 business days

  • Expedited Shipping: 3–5 business days

United Kingdom

  • Standard Shipping: 8–10 business days

  • Expedited Shipping: 3–5 business days

Other Regions

  • Standard Shipping: 10–15 business days

  • Expedited Shipping: 3–5 business days

Delivery times may vary due to customs clearance, weather, holidays, or carrier delays.

3. Shipping Fees

Standard Shipping:

  • Orders $49 USD and above: Free shipping

  • Orders below $49 USD: $7.90 shipping fee

Expedited Shipping:

  • Asia: $12.99

  • United Kingdom: $10

  • Other regions: $19.99

Shipping fees will be displayed at checkout before payment.

4. U.S. Remote Area Shipping

Additional shipping fees may apply to remote U.S. areas, including Alaska, Hawaii, Puerto Rico, and military addresses (AA, AE, AP).

Standard Shipping:

  • Orders $0–$98.99: $12.99

  • Orders $99 and above: $7.90

Expedited Shipping:

  • Delivery time: 5–8 business days

  • Shipping fee: $30

5. Customs & Taxes

International orders may be subject to customs duties, VAT, or import taxes.

These charges are not included in the product price or shipping cost and are the customer's responsibility.

6. Tracking

A tracking number will be sent by email after shipment.

Tracking updates usually appear within 2–3 business days.

7. Contact Us

For shipping questions, please contact:

Email: info@metisgrace.com